Payment Policy

Effective Date: August 10, 2026
Website: https://nbtnews.in
Contact Number: +91 6290421422
Location: Kolkata, West Bengal, India

NBT NEWS is a digital news and information platform based in Kolkata, West Bengal, India. This Payment Policy explains the terms applicable to payments made for subscriptions, memberships, premium features, digital services, and other paid offerings available through the NBT NEWS website or mobile application.

By making a payment to NBT NEWS, you acknowledge that you have read, understood, and agreed to this Payment Policy.

1. Paid Services

NBT NEWS may offer certain paid services, including:

• Subscription plans

• Membership plans

• Premium content or features

• Digital services

• Other paid products or services introduced by NBT NEWS from time to time

The applicable price, subscription period, features, and other conditions will be displayed to the user before payment is completed.

NBT NEWS reserves the right to introduce, modify, suspend, or discontinue any paid service or pricing plan at its discretion, subject to applicable law.

2. Payment Gateway

Payments for NBT NEWS subscriptions, memberships, and other applicable paid services may be processed through Razorpay or other authorized payment service providers.

Depending on the payment method selected, users may be able to make payments through available options such as:

• UPI

• Debit cards

• Credit cards

• Net banking

• Wallets

• Other payment methods supported by the payment gateway

Payment processing is handled through the payment gateway's secure infrastructure.

NBT NEWS does not directly store complete debit card, credit card, UPI PIN, CVV, or other sensitive payment credentials on its own servers.

3. Payment Authorization

By proceeding with a payment, you authorize NBT NEWS and its authorized payment service provider to process the applicable amount for the selected subscription, membership, product, or service.

Before completing the transaction, users should carefully verify:

• Selected plan

• Subscription or membership duration

• Applicable price

• Taxes or other applicable charges

• Payment method

• Account details

Once the payment has been successfully completed, the applicable subscription or membership may be activated according to the selected plan.

4. Pricing and Taxes

Prices displayed on NBT NEWS may be changed from time to time.

Where applicable, taxes, including Goods and Services Tax (GST), may be charged in accordance with applicable Indian laws.

The final amount payable will be displayed before the transaction is completed.

5. No Refund Policy

All payments made to NBT NEWS are non-refundable.

Once a payment has been successfully completed for a subscription, membership, premium feature, or other paid service, no refund, cancellation refund, partial refund, or reimbursement will be provided under any circumstances, except where a refund is mandatorily required under applicable law.

Users are advised to carefully review the selected plan, pricing, duration, and applicable features before making payment.

By completing a payment, you acknowledge and accept this No Refund Policy.

6. Subscription and Membership Cancellation

Users may choose not to renew a subscription or membership for a subsequent billing period, where such cancellation functionality is provided.

Cancellation of future renewal does not automatically create a right to a refund for a payment that has already been successfully processed.

Unless otherwise required by applicable law, the amount paid for the current subscription or membership period will remain non-refundable.

7. Failed or Pending Transactions

In some cases, a payment may appear as pending, failed, or unsuccessful while the amount has been temporarily debited from the user's bank account.

If a payment is unsuccessful but the amount has been debited, the transaction may be subject to processing or reversal by the relevant bank, payment network, or payment gateway.

Users should allow reasonable processing time before attempting repeated transactions.

If the payment amount remains unresolved, users may contact NBT NEWS with the relevant transaction details.

8. Duplicate Payments

Users should avoid making multiple payments for the same subscription or membership while a previous transaction is still being processed.

If you believe that you have been charged more than once for the same transaction, please contact NBT NEWS with the relevant transaction details.

Any duplicate-payment issue will be reviewed based on the transaction records and applicable payment-gateway information.

9. Payment Confirmation

After successful payment, NBT NEWS may provide a payment confirmation, receipt, transaction reference, or other confirmation through the website, application, email, SMS, or other available communication channels.

Users should retain their payment confirmation and transaction reference for future correspondence.

10. Third-Party Payment Services

Payments may be processed by third-party payment service providers such as Razorpay.

The processing of payment information by such providers may be governed by their respective terms, conditions, security practices, and privacy policies.

NBT NEWS is not responsible for technical issues originating exclusively from a third-party bank, payment network, card issuer, UPI service, payment gateway, or other external financial service provider.

11. Unauthorized Transactions

Users are responsible for maintaining the security of their accounts, devices, payment credentials, and authentication information.

If you believe that an unauthorized transaction has occurred, you should immediately contact your bank, card issuer, UPI provider, payment service provider, or relevant financial institution.

You may also contact NBT NEWS with the transaction details so that we can review the matter.

12. Fraud Prevention

NBT NEWS reserves the right to investigate transactions that appear suspicious, fraudulent, unauthorized, or inconsistent with our terms of service.

We may suspend, restrict, or terminate access to a subscription, membership, account, or paid service where reasonably necessary to prevent fraud, abuse, unauthorized transactions, or security risks.

13. Digital Services and Access

Paid subscriptions and memberships may provide access to specified features, content, or services for the duration stated in the applicable plan.

Access may be restricted or suspended if:

• Payment is reversed or charged back.

• A transaction is determined to be fraudulent.

• The user violates applicable Terms & Conditions.

• The user misuses the subscription or membership.

• Access is required to be restricted under applicable law.

No refund shall be provided for suspension or termination resulting from a user's violation of applicable terms, except where required by law.

14. Chargebacks and Payment Disputes

Before initiating a payment dispute or chargeback, users are encouraged to contact NBT NEWS so that the matter can be reviewed.

Unauthorized or fraudulent chargebacks may result in the suspension or termination of the associated account or paid service, subject to applicable law and payment-provider procedures.

NBT NEWS reserves the right to provide relevant transaction records to the payment service provider, bank, card network, or other authorized entity when responding to a payment dispute.

15. Changes to Payment Policy

NBT NEWS may modify this Payment Policy from time to time to reflect changes in payment methods, subscription plans, pricing, services, legal requirements, or business practices.

Any updated version will be published on this page with a revised effective date.

Users are encouraged to review this policy before making future payments.

16. Contact Us

For questions regarding payments, subscriptions, memberships, transaction status, or payment-related issues, please contact NBT NEWS.

NBT NEWS
Location: Kolkata, West Bengal, India
Phone: +91 6290421422
Website: https://nbtnews.in

When contacting us regarding a payment, please provide the relevant transaction ID, payment date, registered mobile number or email address, and other necessary transaction details so that we can review the matter efficiently.